How to Help a Friend Experiencing Domestic Violence

Finding a safe and sound way to assist a friend suffering abuse just got even trickier. Experts have solutions for helping the people you care about.

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Domestic-violence statistics are harrowing: 1 in 4 women and 1 in 7 men report being the target of physical violence by an intimate partner at some point during their lifetime, according to the Centers for Disease Control and Prevention (CDC).

The realities of the current Covid-19 pandemic mean domestic violence is also on the rise. Countries around the world, including China, Spain, France, Italy, and others, have seen a surge in domestic violence-related calls for help usually about 10 days after lockdown, according to The New York Times.

Unemployment, financial stress, mental stress and using alcohol or drugs to cope all contribute to partner violence, says Victor M. Fornari, MD, vice-chair of child and adolescent psychiatry at The Zucker Hillside Hospital in Glen Oaks, New York. Add to that the sheltering in place guidelines, which means many partners are stuck in close quarters.

Friends and family can play a role no matter what the global situation. “As friends or family members, it is imperative to look for signs and if there’s a suspicion of something, if it just doesn’t seem right, ask,” says Rudi Rahbar, a licensed clinical psychologist in Southern California. Here are the steps you can take to help a loved one who may be experiencing domestic violence.

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Learn about domestic violence

You can find plenty of information, resources, and workshops offered by local and national organizations; a good place to start is with the National Coalition Against Domestic Violence (NCADV). Even if you think you understand what domestic violence is and how the cycle begins, there’s probably more to learn. “Many friends and family members are not aware of the intricacies and dangers present in domestic violence situations, or of the dangers that are often a daily concern for survivors even when they’ve left the relationship,” says Ili Rivera Walter, PhD, a licensed marriage and family therapist and professor of marriage and family therapy. “Learning will broaden your perspective and make it easier for you to take a supportive position with your friend.”

Get the facts about Covid-19

Domestic violence can take many forms. Violence can range from grabbing, shoving, and pushing to even fatal injuries, notes Rahbar. Covid-19 may give the abuser another tool in his or her arsenal, says the National Domestic Violence Hotline, with abusive partners deliberately spreading falsehoods about the virus or threatening to cancel insurance. It’s important that you know the facts about the new coronavirus including how it spreads, how to prevent it, who’s most at risk and what the symptoms are. A good source for Covid-19 information is the Centers for Disease Control and Prevention. The World Health Organization has published a collection of Covid-19 myth busters.

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Get informed about options

Before attempting to help, make sure you know the options available for your friend, especially when there are children involved. Write down the National Domestic Violence Hotline: 1-800-799-SAFE (7233), the number for child protective services (ask the operator for your local Child Abuse Hotline or go to and numbers for local women’s shelters, suggests Tina B. Tessina, PhD, a psychotherapist and author of The 10 Smartest Decisions a Woman Can Make Before 40. “Call the numbers, explain that you want to help a friend, and find out what information these organizations need to help your friend or family member.” If the phone isn’t safe during this era of confinement, your friend can also log onto or text LOVEIS to 22522. text services if the phone is not safe for your friend.

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Listen intently to your friend

It’s not easy to hear traumatizing stories of someone you love being hurt. However, it’s important to listen to their stories. “As much as possible, try not to put down their partner, or to give suggestions, as these two approaches are likely to alienate your friend,” warns Walter. “Keep the lines of communication open in your friendship, which can prevent isolation and shame for your friend.”

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Don’t pass judgment

While it might seem sensible to you that leaving is the best option, it’s not that simple for your friend. “If you use words that are negative about the abuser or the relationship, or if you ask why they are still with that person, your friend may just shut down,” says Laura Dabney, a relationship psychiatrist in Virginia Beach, Virginia. “I always tell my patients to use the formula of ‘I feel X when you say Y.’ Sometimes using their words and experiences and showing your concern may help them see that what is happening is not their fault—or normal.” (Here are 9 signs of emotional abuse.)

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Ask the tough questions

If your friend hasn’t come forward to you about his or her domestic violence experience, or perhaps isn’t offering up many details, ask the important questions so you have the information you need. When responding, be specific. “Don’t talk in overly emotional language, in spite of how you feel, fight to speak rationally and thoughtfully, as that kind of communication has a much greater impact on people,” explains Kevin Gilliland, a licensed clinical psychologist and the executive director of Innovation360 (I360). “It’s far more inviting and welcoming to conversations than statements of fact that may or may not be accurate and nobody likes to talk with people who know everything.”

Do a risk assessment

If your friend is stuck at home with a perpetrator because of the pandemic, do a quick safety assessment of the current danger level with questions that require simple yes-or-no answers, advises Laura Schwab Reese, PhD, assistant professor in the department of public health at Purdue University in West Lafayette, Indiana. Examples might be “Do you feel safe right now?” Or “Do you want me to call the police.” If they’re able to text, you can be more open-ended with your queries, says Dr. Schwab Reese.

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Avoid going into “fix-it” mode

Of course, you want to solve your friend’s problems, but with domestic violence, it’s not that simple. “Domestic violence creates a very toxic and manipulative dynamic between two people, where the victim feels they oftentimes simply cannot leave,” says Rahbar. “This is tough for a lot of friends, so I suggest just listening, providing support, and reminding their friends that what their partner is doing is not ok and that you are there for them if they are ready to leave.” It is important to intervene if you believe that your friend is in true danger. And bear in mind that given widespread social distancing and sheltering in place recommendations at the current time, it may not be possible for your friend to leave. Again, emergency resources are still available.

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Tell them it’s not their fault

As a friend, you can help the victim understand that he or she is not to blame for what is happening. It is not their fault that someone they love is controlling and oppressive, even if their significant other is trying to convince them of that, says Mayra Mendez, PhD, a licensed psychotherapist and program coordinator for intellectual and developmental disabilities and mental health services at Providence Saint John’s Child and Family Development Center in Santa Monica, California.

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Help your friend devise a safe plan

Providing your friend with valuable options is monumentally helpful, even if you think he or she already knows such escape routes exist. “You can encourage the development of an emergency plan that may include steps for leaving an abusive situation, but the victim needs to decide when and under what circumstances will she take the initiative to leave,” says Mendez. “Support your friend in covering as many details of the plan as possible, as the more information she has, the greater power she builds to defend against the control and oppression of the abusive situation.” Also, encourage your friend to use caution as they make calls or internet searches on domestic abuse, warns Mendez: Domestic violence offenders may track the victim’s records and react violently. This is especially important during the time of pandemic, says Dr. Schwab Reese.

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Know when enough is enough

If your friend’s partner has threatened to kill them or their children or has attempted to end their life with some weapon, call authorities immediately. “This is past the point of no return,” says Rahbar. “As a friend, it’s so difficult to know what your boundaries are in these situations; however, when a life has been threatened (either verbally or physically), the boundary needs to be crossed and the police need to be notified.” Domestic violence shelters are still open, says Dr. Fornari. But be aware that some procedures may have changed due to the pandemic. The National Network to End Domestic Violence has more information on how programs are responding to the pandemic.

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Take care of yourself

“Do not underestimate the toll that a friend’s pain and trauma can have on your own emotions,” says Walter. “If you find yourself offering ongoing support to someone living in a domestic violence situation, find your own support network.” You may want to check out support groups or even therapy, she says, and be sure to take care of yourself by getting adequate sleep and connecting with friends and family—you’ll need to maintain your own energy and sense of self.

Part of taking care of yourself during a pandemic is making sure you’re not exposed to the virus. If your friend decides to leave and you are helping a friend with transportation, follow guidelines. Keep hand sanitizer in the car and wear a mask, says Ruth M. Glenn, president and CEO of the National Coalition Against Domestic Violence.

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Medically reviewed by Ashley Matskevich, MD, on March 23, 2021

Jenn Sinrich
Jenn Sinrich is an experienced digital and social editor in New York City. She's written for several publications including SELF, Women's Health, Fitness, Parents, American Baby, Ladies' Home Journal and more.She covers various topics from health, fitness and food to pregnancy and parenting. In addition to writing, Jenn also volunteers with Ed2010, serving as the deputy director to Ed's Buddy System, a program that pairs recent graduates with young editors to give them a guide to the publishing industry and to navigating New York.When she's not busy writing, editing or reading, she's enjoying and discovering the city she's always dreamed of living in with her loving fiancé, Dan, and two feline friends, Janis and Jimi. Visit her website: Jenn Sinrich.
Amanda Gardner
Amanda Gardner is a freelance health reporter whose stories have appeared in,,, WebMD, HealthDay, Self Magazine, the New York Daily News, Teachers & Writers Magazine, the Foreign Service Journal, AmeriQuests (Vanderbilt University) and others. In 2009, she served as writer-in-residence at the University of Wisconsin School of Medicine and Public Health. She is also a community artist and recipient or partner in five National Endowment for the Arts grants.